FAQ · Integrity Roof Online

Honest answers, zero runaround.

Everything homeowners ask us before getting a roof — straight from the crew, in plain English.

Frequently Asked Questions

What homeowners want to know

Still have a question? Email us — a real person answers.

How can you quote my roof online — is it really accurate?+

Yes — and that's the whole point of IRO. Your roof is measured from aerial imagery (ridge, eaves, rakes, valleys, hips) and the pitch is read from street-view shots, just like the pros do with satellite-based takeoff software. No guessing, no "we'll walk the roof and see" surprises.

The quote you see online is itemized and priced while you watch. If anything legitimately changes once we're on site — which is rare — you see exactly why and approve it before we touch anything.

What does a new roof cost?+

It depends on your roof's size, pitch, and the shingle line you choose — which is exactly why we don't quote blind. Get your real quote online and you'll see your number, not a range a sales guy rattles off.

One thing we'll promise: the price we quote is the price you pay. No "oh, that didn't include underlayment" games at the end.

What warranty do I get?+

Two layers:

Manufacturer warranty — the shingles we install carry long-term IKO® manufacturer coverage, and as a certified IKO® RoofPro Select contractor, your installation qualifies for the best available coverage.

Our workmanship guarantee — 10 years, in writing. If something we did leaks or fails, we come back and fix it. That's not a slogan; it's in your paperwork.

What does the process look like?+

Simple, and mostly online:

1. Get your real quote — measured from the air, itemized, priced online.
2. Check the schedule — we confirm materials and a start date.
3. We install — clean tear-off, quality underlayment, new roofing, magnet sweep when we're done.

Full detail on the Roofing Process section. No pressure, no "this deal expires today."

How long does a roof replacement take?+

Most residential re-roofs are done in 1–2 days of on-site work, weather permitting. When we quote your roof we'll give you a realistic timeline for your specific size and pitch — and we show up when we say we will.

What areas do you serve?+

We're based in Thomasville, NC, and proudly serve the surrounding Triad area — including Lexington, High Point, Archdale, Trinity, Denton, and the greater Piedmont region. Not sure if you're in range? Ask us — we'll tell you straight.

Will a salesperson come to my house?+

Not unless you want one. The whole IRO model is quote-online, price-up-front, no in-home pressure pitch. If you'd rather talk to a human before deciding, call or email us — but there's never a surprise visit and never a "sign today or the price goes up."

Do you handle insurance claims or storm damage?+

We'll give you an honest read on whether your roof genuinely needs replacement and what it should cost. What we won't do is chase your insurance adjuster with inflated estimates — a roof that doesn't need replacing shouldn't be replaced, and we'll tell you so.

Ready for a real roof quote?

Get an actual, real roof quote right now — measured, itemized, and priced online while you watch.

(for real, an actual quote online no nonsense)

Get Your Real Quote (for real, an actual quote online no nonsense)